Privacy Policy
At elearnearn.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or use our platform.
1Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name, email address, phone number, postal address
- Date of birth, gender (optional)
- Government-issued ID (UIDAI Aadhaar / PAN for KYC purposes)
- Payment and transaction details
b. Account & Login Details
- Username, encrypted password credentials
- Referral codes and affiliate relationships
- Wallet PIN and security preferences
c. Usage & Technical Data
- IP address, browser type, device information
- Pages visited, time spent, interaction analytics
d. Location Data
- Approximate location via IP or user permission for service and delivery optimization
2How We Use Your Information
We use your information to:
- Create, authenticate, and manage your account.
- Provide access to courses, digital learning content, products, and services.
- Process payments, wallet redemptions, and financial transactions.
- Personalize and optimize your platform learning experience.
- Communicate about updates, security notices, offers, or customer support issues.
- Comply with applicable legal, financial, and regulatory obligations.
3Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize repeat visitors and authenticate sessions safely.
- Store user preferences and language choices.
- Measure site performance and user navigation journeys.
- Support platform analytics and optimization.
You can configure or modify your cookie preferences through your individual browser settings.
4How We Share Your Information
We may share your information only with authorized entities:
- Service Providers: Payment gateways (e.g. Razorpay), verified delivery partners, SMS gateways, and cloud hosting infrastructure.
- Third Parties: For insurance underwriting, utility services, or educational certifications, strictly with your explicit consent.
- Legal Authorities: If required to comply with Indian laws, statutory regulations, or valid court orders.
5Data Security
We implement industry-standard encryption (AES-256 for sensitive credentials, PBKDF2 hashing for passwords, and SSL/TLS in transit) to safeguard your information from unauthorized access, misuse, or disclosure. Please keep your login credentials and wallet PIN strictly confidential.
6Your Rights
Depending on applicable regulations, you possess the right to:
- Access, inspect, or correct your personal information.
- Request erasure or deletion of non-statutory data.
- Object to certain data processing activities or request data portability.
- Withdraw consent at any time (where processing is consent-based).
To exercise your privacy rights, please write to us at: support@elearnearn.com.
7Children’s Privacy
Our platform is intended for users aged 13 and above. We do not knowingly collect personal data from children under 13 without verifiable parental or guardian consent.
8Retention of Data
We retain your data only for as long as necessary to fulfill the platform purposes stated above, maintain accurate ledger records, or comply with statutory legal requirements.
9International Transfers
Your data is stored and processed with cloud data centers compliant with Indian data governance standards. We ensure strict contractual and technical protections are upheld for all data handling.
10Third-Party Links
Our website may contain links to external third-party sites or partner services. We are not responsible for their independent privacy practices. We encourage you to review their respective privacy statements before sharing details.
11Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. Continued usage signifies agreement with revised policies.
12Contact Us
If you have questions, inquiries, or privacy concerns about this policy or your data, please contact our Privacy Team: